Summit Courses – Jan 18 & 19, 2023
Post-Summit Courses – January 23 - 26, 2023

Executive Officers Professional Development


Participants will explore the critical issues facing real estate boards and associations today. Executive Officers and their Senior Staff will hear from experts in their field on various topics including how to manage violence and harassment against staff. Participants will also learn tips and tools on risk management, how to retain staff and volunteers and what you need to know to build culture and drive change as a leader. 

2023 Legal Update for Boards & Assoc. : Year in Review and Trends to Watch in 2023 with Laura Williams

2022 has been an extraordinary year that has resulted in numerous developments in employment law that employers cannot ignore. The events of the past couple of years have resulted in a New Workplace, and people leaders need to understand the key considerations that are critical to effectively lead their teams in our current climate. This session will review new compliance obligations, recent case law, trends to watch for 2023, along with practical strategies and best practices for employers to reduce workplace risks, potential exposures to liability, and to stabilize the workplace from the many impacts that have destabilized many organizations

Board & Management Relationships; Issues & Solutions for Effective Governance with Janis Riven

This interactive session will elaborate on a legal perspective of workplace violence and harassment to be covered in the preceding presentation. Legal rights and responsibilities provide a foundation on which workplace relationships are fostered or damaged.  This session will focus on the respective rights and responsibilities of EOs, staff and the Board of Directors in managing workplace relationships.  Focused on the role of the Executive Officer, tools and practices will be discussed to enable EOs to develop strategies to manage behaviours – identifying ‘dangerous drivers’ and finding solutions to create safe and effective environments for the workplace – in and outside of the boardroom.

Top Five Risk Management Tips for Associations with Terry Carter

Not-for-Profits (NFPs) are facing increasing legal and regulatory complexities and litigation challenges in delivering their programs and services to members and the public. As such, it is essential to understand developing trends in legal risk management considerations in order to reduce unnecessary exposure to legal liability and regulatory non-compliance. This session will describe the following five risk management tips to assist not-for-profits in better achieving effective legal risk management readiness:
  1. Monitoring Employee and Volunteer Liability Risks
  2. Checking Insurance and Risk Transfer Documentation
  3. Watching for Privacy, Data Breaches and Anti-spam Compliance Issues
  4. Being Prepared for a CRA Audit
  5. Developing a Crisis Management Plan

The Secret Sauce: Leading Staff and Volunteers During Tough Times with Kathrina Loeffler & Christian Vulpe

What’s happening in Canada right now regarding employment rates, engagement and staff and volunteer satisfaction? Given the reality, what does it take to keep great employees and volunteers when competition is rife and engagement is low? What’s required? It’s got to be more than bonuses, perks, and high salaries. Why are people leaving their jobs? Why are good volunteers so hard to find and more importantly keep? What has COVID taught us about priorities for both staff and volunteers? How can you do what it takes to create an engaging environment for both staff and volunteers so that you attract and retain the support you need to succeed? During this interactive session, leaders will learn what some of the most current research is saying about healthy workplaces and share brilliant ideas that they’ve used to keep employees and volunteers inspired and engaged.

Impacting and Engaging the Generations: Your Role as a Leader In Driving Change and Building Culture with Neil Thornton

In today’s workplace driving change across generations, strengthening culture and developing engaged teams remains a primary focus and concern for all organizations. Baby Boomers, Gen X’ers, Millennials and the NEW Gen Z-eds are working together in environments never experienced.  Each generation communicates differently with unique habits and challenging expectations. Whether you are leading or managing, your presence and ability to ‘own’ your influence is critical today. How you walk in a room, make an impression and leave an impact is ‘the’ most important business skill you can polish and improve.